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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20210216T150000Z
DTEND:20210216T163000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service: We Care
DESCRIPTION:Customer service is about creating a delightful experience for all. We know\, however\, that our customers are not always delighted by their experience. Let's show them how much we care. This session will focus on how to utilize conflict resolution techniques to de-escalate tense customer interactions and turn a not so delightful experience where our customers feel heard and valued. This workshop will also include self-care and guidance into taking care of ourselves as customer service representatives of our organization.
X-ALT-DESC;FMTTYPE=text/html:Customer service is about creating a delightful experience for all. We know\, however\, that our customers are not always delighted by their experience. Let&rsquo\;s show them how much we care. This session will focus on how to utilize conflict resolution techniques to de-escalate tense customer interactions and turn a not so delightful experience where our customers feel heard and valued. This workshop will also include self-care and guidance into taking care of ourselves as customer service representatives of our organization.
LOCATION:Microsoft Teams Online
UID:e.64.30774
SEQUENCE:3
DTSTAMP:20260406T205103Z
URL:http://cm.menomoniechamber.org/events/details/customer-service-we-care-30774
END:VEVENT

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